Hello Baby Direct Reviews

The item I ordered was damaged in transit. On contacting hello baby I am told it is closing down. No mention on their web site of this,
Also took months for my item to arrive, we’ll after Christmas l

Very bad. My order never came it's been a month ago. The money were taken from account immediately. Hello baby is contacted by mail, but I never got responded. I want the money refunding. I won't recommend hello baby to anyone.

Ordered items well over a month ago and never received the items. Contacted customer service multiple times with no response. Complete scam of a company!

Travelled from Manchester, staff very welcoming and friendly, went for 13 week gender scan.
Scan was very reassuring, lovely experience, thank you

Clearly the good review on here are the company putting on fake ones as they don’t even reply to message on their messages, Instagram or email so I will be putting them on social media. I doubt they have sent the parcel. The Royal Mail strikes are not an excuse as I have received my other parcels placed after this one. The item I ordered was in stock up until yesterday and I ordered nearly two weeks ago.

Terrible, find an alterative supplier... if you have a problem the customer service is useless... no service, just finding ways out of helping you... ignore the 30 Day Pledge... just more dodging... poor, poor, poor....

Hello Baby is an unbelievable surreal experience. From the staff that greet you to the scanners to the images you see of your beautiful baby is just amazing. The clinic is clean and inviting! We have recommended hello baby to a lot of of pregnant friends and told them of how much of a great visit we had. They take their time and don’t rush you in the slightest, you feel welcomed there and listened to. Our baby was playing hide and seek - she wouldn’t show her face, always kept hiding away behind her arms and hands. It took a while for her to move them away from her face but the lady scanning me took her time and reassured me this happens a lot, I felt like I was holding people up and taking to long at my apartment, but this wasn’t the case.
Thank you hello baby for such a amazing experience and we would love to visit again with our new pregnancy !!!

I came to hello baby with all 3 of my pregnancies and enjoyed each and every scan I had. The girls are lovely, the scanning room is cosy and comfortable and the huge screen is a bonus so you can see everything in depth! I’ve had early scans, gender scans, 3D scans and each one holds a special memory I’ll cherish forever??? my sister is now pregnant with her first and I’ve highly recommended you????

We absolutely loved our visit to Hello Baby, we came 8 years ago to see my 1st and now with baby no 2 approaching we just knew where to come.
Even when baby wasn't playing I was sent for a drink and a bounce on the ball and was seen again, I didnt feel rushed or under any pressure.
Thank you for a lovely visit where we saw our miracle ivf baby, we will be back ❤️

I found out I was pregnant 2016 and loved going to hello baby for reassurance scans and my gender scan, then in 2019 I found out I was pregnant again I attended hello baby for an early reassurance scan where I didn’t have good news but the staff treated me with the most compassion and helped me t the medical attention I needed. Now I have recently found out I’m pregnant again and I am now 12 weeks. I can not wait to book in for my early gender scan again. The experience at hello baby is next to nothing and they also sell baby clothes if you want to get something of colour when you find out what your little baby will be x

Been to the clinic a few times throughout my pregnancy so far and found the experience great! I also came here for my gender scan and baby wasn’t playing, scanner asked me to grab a drink and she would re scan, got the gender in the end and very patient! Thank you xx

All of the staff at Hello Baby are kind, compassionate and accommodating from the moment you arrived. I came for a 18 week gender/ 4d scan and was able to have three attempts at getting some beautiful photos as baby was not behaving. Nothing was too much to ask. Genuine, open and honest conversations to be had whilst there. I felt entirely welcomed and comfortable throughout my whole visit and will 100% be back again. Thank you to the entire Hello Baby team ?

I won a competition and was so excited for the scan I couldn’t wait to see my baby girl especially to see who she would look like as you do I arrived and the whole thing was rushed the place was so crowded people rushed in and out even others complaining it’s not worth so much money for a pop in at all I was not happy at all you couldn’t even see my baby’s face cause she was facing my back I was waiting for 45 minutes and after all that I couldn’t even go back so overall it was a waste of time and will never be going again !!

I went to hello baby for my first ever scan with my daughter & absolutely loved my experience! So I went back to find out her gender & she was a little girl? a year later and I’m expecting my second, I went to hello baby again to find out the gender the earliest I could because I was too excited!! They managed to fit me in on the day when they were fully booked & I found out I was having a little boy? I would 100% recommend this place, I felt so comfortable and happy with every experience, all the staff were lovely and the shop is so cute with so many ways to reveal the gender and little cute outfits?xx

Absolutely amazing and beautiful experience to find out I was having a baby boy!
I loved it so much, I just want to have a 4D scan now to see my beautiful baby boy!
I’d definitely recommend the staff, so welcoming and lovely! Made me feel so comfortable :)